Refund policy

Doesn't fit or has a defect?  Let us know ASAP!

Product exchanges are allowed within 7 days of your purchase.  Exchanges are honored in form of store credit for product purchase amounts only, not including shipping costs.  No refunds.

To be eligible for store credit/exchange, your item must be unused/unlaundered, with its original tag, and in the same condition that you received it, odor-free (pet, smoke, and/or perfume).

Shipping for Returns:
To return your product to exchange for another item or for store credit (no cash/card refunds), you should mail your product to: ALT Boutique, 110 High St. Wadsworth, Ohio 44281

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping items over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.